Term & Conditions


Terms and Conditions for Vivek Publication

Welcome to Vivek Publication! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website.

1. General Information

1.1. Vivek Publication (“we,” “us,” or “our”) operates this website to provide users with access to books and related services.
1.2. By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

2. Account Registration

2.1. You may need to create an account to place orders on our website.
2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3. Providing false, inaccurate, or incomplete information during registration may result in account suspension or termination.

3. Ordering and Payments

3.1. All orders are subject to product availability and acceptance by us.
3.2. Prices for products are listed on the website and may change without prior notice.
3.3. Payments must be made at the time of placing the order. We accept various payment methods, including credit/debit cards, net banking, and UPI.
3.4. In the event of payment failure, the order will not be processed or confirmed.

4. Shipping and Delivery

4.1. We strive to deliver products within the estimated delivery timeline mentioned during checkout; however, delays may occur due to unforeseen circumstances.
4.2. Applicable shipping charges, if any, will be clearly displayed at checkout.
4.3. Vivek Publication is not responsible for delivery delays caused by courier partners or incorrect/incomplete address details provided by the customer.

5. Returns and Refunds

5.1. Returns are accepted only for products that are defective or damaged at the time of delivery.
5.2. To request a return, customers must contact us within 7 days of receiving the product and provide proof of damage or defect (such as photographs).
5.3. Refunds will be processed within 7–10 business days after receiving and inspecting the returned product. Shipping charges are non-refundable.

6. Intellectual Property

6.1. All content available on this website, including text, images, graphics, logos, and designs, is the property of or licensed to Vivek Publication and is protected by applicable intellectual property laws.
6.2. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited and may lead to legal action.

7. User Responsibilities

7.1. You agree to use our website only for lawful purposes.
7.2. You must not upload, post, or transmit any harmful, malicious, or disruptive content, including viruses or malware.
7.3. Any fraudulent activity or misuse of the website may result in immediate account termination and legal proceedings.

8. Disclaimer of Liability

8.1. Vivek Publication provides the website and its services on an “as is” and “as available” basis, without any guarantees of uninterrupted or error-free operation.
8.2. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts in Barmer, Rajasthan.

10. Modifications to Terms

We reserve the right to revise or update these Terms and Conditions at any time without prior notice. Continued use of the website following any changes will constitute acceptance of the revised terms.

11. Contact Us

For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:

Vivek Publication
📧 Email: vivekpublicationbmr@gmail.com
📞 Phone: +91-7300002581
📍 Address: Officer's Colony, Laxmi Nagar, Nehru Nagar, Barmer, Rajasthan – 344001